Home » FAQ
| Problems | Analysis | Solutions |
| Pictures or words appeared on the print-out in part or in whole are not clear, such as the uneven toner distributes | Be Lack of toner powder | Add toner |
| Print stripes appear | If the print-out is on the horizontal stripes, and stripes still appear on the same position after the paper is changed , this indicates a problem of blades | Replace blade |
| If the print-out is on the vertical stripes, and stripes still appear on the same position after the paper is changed, this indicates a problem of magnetic roller. | Replace magnetic roller | |
| There are lack spots or black strips, and even after the exchange of paper they still appear in the same location | OPC drum is damaged | Repair or replace OPC drum |
| After refill toner powder, the print-out is uneven or leaking powder, and the same problem repeats after a few print-outs. | Damp due to the impact of conductive ink | Replacement of dry toner |
| Over loaded toner powder | Remove some powder appropriately | |
| Tear cartridge seals with minor toner out | After final quality testing, there may be some minor toner on MR or MR home. | Clean up before use |
| Initial print-out appears in deep or light color irregularly | Improper storage or transportation | shake the cartridge horizontally several times to make toners evenly |
| Words are shed off after hand touch | Too thick printing paper | Change regular paper |
| Fixing film have some problems | Need to repair the machine | |
| Abnormal minor sound during print process | Cartridge parts have some assembly problems, bad transportation or uncorrected installation | Re-install the cartridge (usually no need to replace the parts of toner cartridge if it does not affect the print quality) |
| the printer components are damaged | Transmission replacement parts | |
| Print blurred | OPC drum's surface may be damp, or the surface of OPC drum was touched by hand | Print a few more to eliminate the problem |
| Aging printer scanner | Replace scanner | |
| Print color shallow, round or uneven | Damp toner or toner is running out in caking | Shake toner until a new cartridge is replaced. |
| Aging toner | Replace cartridge | |
| Printer transfer roller is dirty or aging | Clean or replace the transfer roller | |
| Hollow words | Paper surface is too hard or too smooth | Replace printing paper |
| Damp paper | Replace printing paper | |
| Toner quality issue | Replace toner | |
| Bottom ash | OPC drum aging | Replace OPC drum |
| PCR roller is dirty or damaged | Clean or replace the PCR roller | |
| Damp toner | Blow cartridge with hair dryer (not blowing plastic stick) | |
| Black paper | Aging printer scanner | Repair printer |
| Bad cartridge | Replace cartridge | |
| killo | Toner left in printer | Clear up printer or print a few more papers continuously |
| Scathed OPC drum | Replacement OPC drum | |
| Printer fixing film is damaged | Replace fixing film | |
| Toner cartridge does not detected by printer | Printer does not reset | Disconnect the power to be cleared up |
| Wrong cartridge type | Confirm model, then replace cartridge | |
| Wrong conductive | Replay cartridge | |
| More sheets of paper into the printer at one time | aging printer separation pad | Replace separation pad |
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